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  2. dotMemory FAQ

dotMemory FAQ

Download, Installation and Uninstallation

  • Where can I download an old/previous dotMemory version?
  • What can I do if I get "Can not connect to the gallery" issue during dotMemory installing?
  • How can I perform a 'silent install' of dotMemory?

License Keys issues

  • Using dotMemory license key via license server
  • What can I do if I can't see "Using JetBrains Account" menu item in license information dialog (is actual for 4.0-4.1 versions)

Usage, Features and Known Issues/Bugs

  • "Profiler attach failed" error when attaching to a process in another container inside the same Kubernetes pod
  • "Unable to start profiling. The system cannot find the file specified" error occurs if attach to Windows Service process
  • Unable to run profiling: “Failed to verify x64 COM object registration: Empty path to COM object”
  • The timeline is not available in dotMemory 2018.1 and earlier. Possible reasons
  • "Invalid argument format, %1 is expected in command line" error occurs after starting profiling
  • The given key was not present in the dictionary
See all 10 articles

Troubleshooting

  • Troubleshooting "Unresolved" types in a snapshot created from a process dump
  • "Can't set eof" error occurs while getting a snapshot in dotMemory 2018.3
  • How to get trace logs for Self-Profiling mode
  • How to get trace logs for dotMemory v4.0 - 4.1?
  • How to get trace logs for dotMemory v4.2 and later?
  • How to get dotMemory Core logs?
See all 12 articles
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