w3wp had stopped working during profiling IIS application

Symptoms:

When getting a snapshot, w3wp process was stopped and snapshot could never be finished.

Cause:

IIS monitors the health of the worker process for your application pool to ensure that it is responding to requests. When you press "Get Snapshot" button in dotMemory, profiler starts to collect application data and slows down your application on an appropriate amount of time, as a result, worker process doesn't respond in time and IIS terminates the process.

Solution:

Please disable Worker Process Pinging for an Application Pool or change maximum response time. How to do it you can read in MSDN article:

https://msdn.microsoft.com/en-us/library/bb763108.aspx

2 comments

I have faced this issue many times but I have read your article and also visit a link which is mentioned in your article(https://msdn.microsoft.com/en-us/library/bb763108.aspx I have visited this article, I have followed all the steps which is mentioned in it). I'm using windows 10 so having an issue so don't know how to windows 10 get help and solve this issue as soon as possible.

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