Timeline is not working: issue solution for different Windows versions

If timeline is not working even for standalone processes, please follow this guide.

 

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Possible cause:

The user who runs dotMemory isn't a member of the "Performance Monitor Users" group and does not have permissions to access performance counters.

 

To verify this:

1) Run dotMemory via "Run as administrator" mode.

2) Start a profiling session. If the timeline appears in the profiler, the cause of this behavior is access permissions.

 

To resolve the issue:

1) Go to Start | Control Panel |Administrative tools | Computer Management and select Local Users and Groups | Groups

2) Open the Performance Monitor Users group properties.

3) Add the user to the Performance Monitor Users group. Members of this group can access performance counter data locally and remotely.

4) Sign out from the user account and sign in to Windows again.

 

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Possible cause:

Performance counters are disabled in the Windows registry.

 

To verify this:

1) Run regedit.exe

2) Check the value of the key HKEY_LOCAL_MACHINE | SYSTEM | CurrentControlSet | Services | PerfProc | Performance | Disable Perfomance Counters

 

If the key value is 1, performance counters are disabled.

 

To resolve the issue:

Change the key value to 0.

 

 

3 out of 9 found this helpful
2 comments
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Permanently deleted user

I tried all these commands, but for me the following worked well:

  • lodctr /r

This will rebuild the performance counters.

Congrats for dotMemory, great product!

Andre.

0
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Permanently deleted user

HI. I am currently on a trial period and faced the missing counters issue.

The counters were not even appearing at the performance tool (Windows10 for my case).
What helped me was found at https://stackoverflow.com/questions/29074047/net-clr-performance-counters-missing

After running the 

C:\Windows\INF\.NETFramework>lodctr corperfmonsymbols.ini

comand.

Best regards

Lissandro

Edited by Permanently deleted user
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