.NET Tools Support | JetBrains

Asia Rudenko

Total activity 161
Last activity January 12, 2016 14:31
Member since January 19, 2012 16:28
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Created June 19, 2012 13:14

Hello Owen,It may be an effect of other profilers (like ANTS or VS2010's built-in) installed, even if now you don't use them. Please contact me by e-mail (alexandra.rudenko@jetbrains.com), and I'll...
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Created June 25, 2012 17:55

Hi Owen,Sorry for inconvinience, I've forgotten to tell you conditions required for cleaning registry and temp:1. stop IIS before you run utility: open IIS manager, select IIS root node (it's calle...
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Created February 13, 2012 14:59

Hello Daniel,Unfortunately it's a known issue of dotTrace Memory 3.5 - it can't deal with "large" snapshots. "Large" is not only a bit file, but also a complicated snapshot with big amount of objec...
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Created June 05, 2012 19:21

Hi Allon,We have a kind of "quiet EAP" of next version - if you're interested in trying pre-release new version, please contact me by email: alexandra.rudenko@jetbrains.com.
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Created May 25, 2012 09:41

Hi Nithya, I've just sent you an email answering the same question in support.
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Created May 15, 2012 11:30

Hi Kate, sorry for late response and thank you for detailed feedback. I'll pass it to developers, and we'll try to figure out what's wrong and why this message appears.
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Created May 15, 2012 11:28

Hi Mark, unfortunately it's a known issue of dotTrace Memory 3.5. It will be fixed in next version.
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Created April 24, 2012 15:55

Hi Thomas,In your case the problem is that dotTrace can't use remote agent hosted on IIS and profile IIS on remote machine at the same time. As you see, when remote agent doesn't work on IIS, profi...
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Created March 26, 2012 16:36

Hi Cliff,dotTrace can only attach to .NET Framework 4.0 or higher. Maybe the processes that are not shown use older versions of framework?
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Created March 28, 2012 18:04

Cliff, sorry, I didn't get the point and mixed Attach and ".NET Process" modes.Attach is available only for 4.0 framework, as I've said before; also some process may not be shown in a list because ...
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