.NET Tools Support | JetBrains

Anna Guseva

Total activity 512
Last activity July 08, 2026 11:44
Member since April 15, 2015 10:55
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Created June 01, 2017 11:22

Hello, dotMemory (and other profilers) calls full GC on taking memory snapshot. Microsoft profiling API is working in this way, profiler initiates garbage collecting and gathers an object graph dur...
- 0 votes
Created July 08, 2026 11:44

Hi!Thank you for reporting. We created a ticket in our tracker to investigate this issue.
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Created July 03, 2026 10:40

Hi,Could you please collect Profiler Core logs with additional diagnostic information as described below: Clear %temp%\JetLogs and %systemroot%\Temp\JetLogs directories Launch dotMemory and open th...
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Created January 08, 2026 14:25

Hi!Would you mind clarifying whether you are using any antivirus solution other than the default Windows Defender?If you are using the Sophos antivirus/endpoint protection solution, please try the ...
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Created December 09, 2025 12:10

Hi David!Could you please try disabling the “Monitor Domain Controller Events” option in Sophos? Does dotMemory profiling work after that?
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Created December 03, 2025 12:14

Hi!Thank you for the logs.Unfortunately, some log files are missing. Could you please send us the entire JetLogs folder?Also, when profiling has not yet finished, please open the %temp% folder and ...
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Created November 27, 2025 15:06

Hi!Sorry for the delay.This is a known issue related to the fact that “--local_crl” parameter is not considered in one place of code. Unfortunately the fix hasn't been released yet and there is no ...
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Created November 26, 2025 15:44

Could you please collect logs: Close standalone dotMemory. Clear %temp%\JetLogs folder. Go to dotMemory installation folder: %localappdata%\JetBrains\Installations\dotMemory[N] Using Windows comma...
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Created November 11, 2025 10:02

We have a related ticket in our tracker regarding cross-user profiling support.Unfortunately, we can’t promise a fix in the near future, as our current efforts are focused on higher-priority issues.
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Created November 10, 2025 13:59

Hi!This message indicates that the process with the specified PID either doesn’t exist or doesn’t contain managed code.This issue can occur if dotTrace/dotMemory and your application are running un...
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