.NET Tools Support | JetBrains

Anna Guseva

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Last activity January 08, 2026 14:25
Member since April 15, 2015 10:55
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Created October 29, 2025 12:08

Official comment
Hi!Could you please provide us with ETW.Collector logs: Clear %temp%\JetLogs and %systemroot%\Temp\JetLogs folders Kill JetBrains.ETW.Collector.exe and JetBrains.ETW.Collector.Host.exe processes an...
- 0 votes
Created October 10, 2025 11:45

Hi!This is a known issue with the Sophos Antivirus software. Could you please check if excluding dotMemory from Monitor Domain Controller Events and/or Hollow Process policy resolves the issue in y...
- 0 votes
Edited September 12, 2025 09:46

Thank you for sharing the details. Based on the environment variables you provided, the profiler injected into your process is Dynatrace OneAgent.This indicates that your process is being instrumen...
- 0 votes
Created August 06, 2025 14:54

Hi!The issue occurs because the profiled process doesn't have access to the profiler’s .dll files.To resolve this, please refer to this article. You should move the dotTrace command line profiler f...
- 0 votes
Created July 30, 2025 11:28

> I open the snapshot in dotnet ui and their is no event viewAccording to the screenshot, you're viewing a snapshot taken in “Sampling” mode. Please note that the “Event View” is not available in t...
- 0 votes
Created July 10, 2025 08:40

It is very uncommon for a Windows process to have no environment variables at all. Did you start Process Explorer with administrator privileges? Windows services run under elevated accounts, so Pro...
- 0 votes
Created July 01, 2025 14:23

This feature could be implemented as part of this task, but it is not planned for the near future.
- 0 votes
Created June 30, 2025 16:34

Hi!It is not possible in the dotMemory UI itself, but you can try the “Export Objects” feature to get object instances with their fields in JSON format and use filtering by object address to furthe...
- 0 votes
Created June 27, 2025 14:47

Hi!Could you please provide us with the list of environment variables for the process you are attempting to attach to? You can use Process Explorer to obtain this information.
- 0 votes
Edited May 19, 2025 13:31

Hi!We currently use Entrust root CA instead of Thawte.Please verify the digital signature of JetBrains.Etw.Collector.exe: Open %localappdata%\JetBrains\Installations\dotTrace<vN>\windows-x64 folder...
- 0 votes