.NET Tools Support | JetBrains

Anna Guseva

Total activity 447
Last activity September 23, 2024 14:46
Member since April 15, 2015 10:55
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Created February 22, 2024 14:19

It looks like Visual Studio collects WPF provider events, which leads to 99% loading. What type of profiling do you use in dotTrace?Could you please collect profiling data when CPU usage is around ...
- 0 votes
Created February 16, 2024 13:28

Hi!Starting with the 2021.2 releases of our .NET productivity tools, including dotTrace and dotMemory profilers, our tools require .NET Framework 4.7.2 or newer installed on your machine.We haven't...
- 0 votes
Created February 12, 2024 19:02

Hi,We can assume that Visual Studio collects certain WPF provider events which are disabled in our profiler due to their impact on app performance.Could you please run your application without any ...
- 0 votes
Created December 04, 2023 18:11

Hello,Please collect logs for us to analyze why it happens. To do this, run profiling session with enabled logs: ./dotmemory get-snapshot <PID> --save-to-dir=snapshots --log-level=Trace --core-log-...
- 0 votes
Created November 22, 2023 17:55

Hi,Thank you for information.May we ask you for a remote debugging session? Our developer will connect to your machine and try to find out the cause of this behavior. All the operations we perform ...
- 0 votes
Created November 21, 2023 12:36

Hi Benjamin,The profiler can speed up some code for a variety of reasons. We can't say exactly why it affects your application this way, but we can try to perform some investigations. Do you attach...
- 0 votes
Created October 27, 2023 13:55

Thank you for information.We're working on a fix.
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Created October 27, 2023 09:44

Could you please try to do this? We have some assumptions that the issue could be related to proxy.
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Created October 27, 2023 08:57

Do you use proxy to connect to the internet on this computer?
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Created October 24, 2023 09:07

Hello,Could you please provide us with additional info? First of all, please collect dotMemory logs: Clear %temp%\JetLogs folder. Go to dotMemory installation folder: %localappdata%\JetBrains\Insta...
- 0 votes