dotTrace .NET Performance Profiler Error: Instrumentation was requested, but wasn't made

Hello,

Is "Using API" option enabled in your configuration? If yes, please try to disable it: https://www.jetbrains.com/help/profiler/Profiler_Options.html#configuring-other-profiling-options

Good Morning,

No we do not have the Using API option enabled. We have controlling profile set to Manually.

Thank you,

• Empty the %Temp%\JetLogs folder
• Start dotTrace with the following command-line argument: dotTrace64.exe /LogLevel=Trace
• Press Shift+Ctrl+Alt+F11
• Check "Enable logs"
• Сheck "Com", “Api” "Bridge", “FunctionEp", "ThreadGt", "MetaDataGt" checkboxes
• Click "Save"
• Reproduce your scenario
• Close dotTrace
• Send us all log files from the %Temp%\JetLogs folder

Good Afternoon,

We have gathered all the requested logs but how can we attach them to this case/where can we upload them to as they are quite large.

Thank you, Gage H

You can upload them to our ftp: https://uploads.jetbrains.com/
Please provide uploading ID.

Good Afternoon,

Upload id: 2023_07_27_vQCJKta3TScepCDgunaREQ (file: JetBrain Guide Scenario Logs.zip)

Please let us know what you find!

Thank you!

Thank you for the logs. This warning probably occurs because profiling data collection was not started during the profiling session.

Please enable "Collect profiling data from start" flag if you want to collect data from the beginning:

You can also keep this flag disabled and start collecting data on demand later using "Start" button in profiler controller.

Good Morning Anna,

We had the Collect Profiling Data from Start option checked (on) when we received that message.

We also tried it with the Collect Profiling Data from Start option checked off (off) and got the same message.

Message: "Instrumentation was requested, but wasn't made"

Thank you,

• Empty the %Temp%\JetLogs folder
• Start dotTrace with the following command-line argument: dotTrace64.exe /LogLevel=Trace
• Press Shift+Ctrl+Alt+F11
• Check "Enable logs"
• (Important! The list of the flags was changed) Сheck "Com", “Api” "PdbBridge", "InstrumentationGt", "MetaDataGt", "PdbGt" checkboxes
• Click "Save"
• Reproduce your scenario
• Close dotTrace
• Send us all log files from the %Temp%\JetLogs folder

Good Afternoon Anna,

Here you go:
Upload id: 2023_07_31_nz1jrDWvQ4xBeBDotWyQZ6 (file: JetBrainsLog.JetBrains.2023-07-31T13-02-46.dotTrace64#4656.Core#0.zip)

Let us know what you see!

Thank you, Gage Hembach

Hello,

This warning relates to missing PDB information. Probably PDBs for some libraries are missing on your machine or compiled libraries are outdated.

Could you please rebuild your solution and start profiling one more time?  Did this solve the issue?

You can also specify the path to actual PDBs manually using symbol search policy setting: https://www.jetbrains.com/help/profiler/Reference__Dialog_Boxes__Edit_Symbol_Search_Policy.html

Good Morning Anna,

What are PDBs? Also, when you say rebuild our solution are you talking about uninstalling JetBrains DotTrace and reinstall?

I can tell you we have tried to uninstall/reinstall DotTrace multiple times without success selecting various different options during the install.

Thank you,

To add: Does JetBrains DotTrace install the necessary PDB files when installing? Do we need to check off any extra options?